Privacy Policy

1. Introduction

Unistic Group ("Unistic Group," "we," "us," or "our") is an AI engineering and digital transformation agency. We build AI-powered products, deploy secure local large language models (LLMs), develop enterprise automation and SaaS solutions, and modernize enterprise systems.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or otherwise engage with our services. It applies to personal information we process in connection with our website and business operations. By using our website or providing us with your information, you acknowledge the practices described in this policy.

2. Information We Collect

We collect information to operate our business, respond to your inquiries, and deliver and improve our services. The types of information we collect fall into the categories below.

Information You Provide

When you contact us, request information, or engage our services, you may voluntarily provide personal information, including:

• Contact and inquiry details, such as your name, email address, phone number, company name, and job title.
• Project information, such as details about your requirements, technical environment, timelines, and any materials or communications you share with us in the course of a project or proposal.
• Any other information you choose to include in messages, forms, or correspondence with us.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical information, including:

• Log data, such as pages visited, dates and times of access, and referring URLs.
• Device and browser information, such as browser type, operating system, language settings, and screen resolution.
• Internet Protocol (IP) address and approximate location derived from it.
• Usage information, such as how you navigate and interact with our website.

Cookies & Similar Technologies

We use a limited set of cookies and similar technologies to operate our website and remember your preferences. We do not currently use advertising cookies or third-party analytics services. Some pages embed third-party services — such as our scheduling tool (Calendly) and web-font delivery (Google Fonts) — which may set their own cookies or receive your IP address when those features load. You can manage or disable cookies through your browser settings, although doing so may affect the functionality of certain features. Where required by applicable law, we will request your consent before setting non-essential cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To deliver, operate, and maintain our services and to fulfill our contractual obligations.
• To respond to your inquiries, provide customer support, and communicate with you about projects and proposals.
• To operate, maintain, and improve our website, products, and services.
• To protect the security and integrity of our website and systems, and to detect, prevent, and address fraud, abuse, or technical issues.
• To comply with applicable laws, regulations, and legal obligations, and to enforce our agreements.
• To send marketing or promotional communications where you have consented or where otherwise permitted by law. You may opt out of such communications at any time.

4. How We Share Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers and subprocessors: We may share information with trusted third parties that perform services on our behalf. These currently include Calendly (consultation scheduling), Web3Forms (contact-form delivery and email routing), and Google Fonts (web-font delivery), together with our website hosting and infrastructure providers. These parties are authorized to use your information only as necessary to provide services to us and are bound by appropriate confidentiality and data protection obligations.
• Legal requirements: We may disclose information where required to comply with applicable law, regulation, legal process, or enforceable governmental request, or to protect our rights, property, or safety, or that of others.
• Business transfers: In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business or assets, information may be transferred as part of that transaction, subject to the protections described in this policy.

5. Data Security

We maintain reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include access controls, encryption where appropriate, and secure development and deployment practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including to provide our services, comply with our legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will delete or anonymize it in accordance with applicable law and our retention practices.

7. Your Rights & Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to certain processing of your information.
• Request restriction of processing in certain circumstances.
• Request portability of your information to another provider.
• Withdraw consent where processing is based on your consent, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at info@unisticgroup.com. We will respond to your request in accordance with applicable law. We may need to verify your identity before fulfilling certain requests.

8. International Data Transfers

We operate internationally, and your information may be transferred to, stored, or processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those of your jurisdiction. Where required, we implement appropriate safeguards, such as standard contractual clauses, to protect your information in connection with such transfers.

9. Third-Party Links

Our website may contain links to third-party websites, services, or resources that we do not operate or control. This Privacy Policy does not apply to those third parties, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it. If you believe a child has provided us with personal information, please contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@unisticgroup.com
• Mailing address: [Company Mailing Address]

This Privacy Policy is governed by the laws of [Your Jurisdiction], without regard to its conflict of laws principles.